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HomeKnowledge BaseCampaign CSiCSI v3a5 - No reports will open on any workstation
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Article ID111
Created On2/16/2005
Modified3/7/2005
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CSI v3a5 - No reports will open on any workstation
All workstations get errors while trying to run canned reports.

1. Close campaign at all workstations.
2. Using Windows Explorer, navigate to the :\TWS\RS_RUN32 directory
3. Find file RS_RUN32.ZIP and unzip it back into the RS_RUN32 directory - replace all existing files.

NOTE: ALL files within this zip file must unpack without error. If you get even one error on decompression, then someone has a report window open. You will need to close the report window and redo steps 1-3.