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HomeKnowledge BaseCampaign CSiCSI - Unconfirmed pledges don't calculate correctly
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Article ID128
Created On8/2/2005
Modified9/11/2008
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CSI - Unconfirmed pledges don't calculate correctly
Unconfirmed pledges is an area that allows the user to record a 'verbal' pledge. When an unconfirmed pledge is posted, it increases the campaign totals on certain reports that include unconfirmed numbers.

When the pledge card arrives and is posted via the batch, the system checks unconfirmed and writes the 'commited' number next to the unconfirmed number and adjusts the report totals.

Issue:
With special fund money - when posted via the batch, this should update the EMPLOYEE commit numbers, but instead, updates the CORPORATE commit numbers. This throws off the report totals.

Solution:
Delete the unconfirmed entry for the account after the posted batch numbers are in. This will cause the system to use only the actual numbers from the batch and not the unconfirmed number.