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Home>Knowledge Base>Root>Campaign CSi>CSI 4X - Reports won't run - error CAN'T LOAD RS_RUN32
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Article ID129
Created On8/15/2005
Modified9/11/2008

CSI 4X - Reports won't run - error CAN'T LOAD RS_RUN32

1. Make sure desktop icon, Target is pointed to T:\DOUGLAS\CSI\CAMPAIGN.EXE
2. Make sure physical map for T:\ is there by checking Windows Explorer for the map.
3. Make sure regedit, registry entry is correct for rs_run32
4. Use windows explorer, navigate to t:\douglas\csi\rs_run32 folder
5. Find file rs_run32.zip and unzip it into the same directory replacing all files (make sure the campaign software is closed first).
6. Open campaign software and check reports.