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Home>Knowledge Base>Root>Campaign CSi>When trying to run reports on Windows 7, ReportSmith returns a Connection Error and/or Database Error
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Article ID195
Created On6/6/2011
Modified6/6/2011

When trying to run reports on Windows 7, ReportSmith returns a Connection Error and/or Database Error

This is a Quick Fix posting.  We have not fully tested this solution, so it may not work for your particular circumstances.

When running ReportSmith reports on a Windows 7 machine, the following must be true:
  1. The user must be a member of the local Administrators group.
  2. The icon used to start Campaign CSi must have the "Run as Administrator..." checkbox set.