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Article ID54
Created On1/20/2004
Modified9/11/2008

Crystal Reports cpeaut32 0x800A5032 File I/O error

If you get this error when running a report in CampaignMax (especially a large report)...

Error Type:
cpeaut32 (0x800A5032)
File I/O error.
/campaign/scripts/server/PrintPage.asp, line 115

... That means the user is running out of disk space, generally on their default drive. The Crystal Reports DLL's run in the win32\system folder (folder name is different on different op system versions), and they put their temporary data files on the same drive.

Remedy: Create room on the disk drive

Caution:
DO NOT attempt to clear up disk space yourself --that's up to the user. WARN THE USER to leave Oracle alone COMPLETELY!